At Neighborhood Finance Corporation we know how important privacy is to you.  We recognize that you expect privacy and security for your personal and financial affairs. We understand the need to safeguard sensitive information about you that you have entrusted to us within our institution.  We maintain standards and procedures designed to prevent misuse of this information.    

 We collect nonpublic personal information about you from the following sources: 

• Information we receive from you on applications or other forms;
• Information about your transactions with us, or others; and
• Information we receive from a third party, such as a consumer reporting agency. 

“Nonpublic personal information” is nonpublic information about you that we may obtain in connection with providing a loan and/or grant to you.  This could include information such as account balances, payment history and overdraft history. 

We restrict access to nonpublic personal information to those employees who need to know that information to provide your loan and/or grant, a non-affiliated third party who needs to know for us to process your loan and/or grant, or as required by law.  Non-affiliated third parties may include attorneys, abstract companies, private mortgage insurance companies, appraisal companies, realtors, etc.  A disclosure required by law would be a disclosure by us that is ordered by a court of competent jurisdiction as well as other disclosures required by applicable federal or state statutes or regulations. 

All of our employees and any non-affiliated third party used to provide your loan are informed that any information they see as part of providing your loan is to be maintained in strict confidence with Neighborhood Finance Corporation.  We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information. 

If you decide to close your account(s) or become an inactive customer, we will adhere to the privacy policies and practices described in this notice.  If you have any questions regarding this policy, please call Karen Baase at (515) 288-5626 x204.

Important Information Regarding the Patriot Act

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.  What this means for you:  When you open an account, we will ask you for your name, address, date of birth, and other information that will allow us to identify you.  We may also ask to see your driver's license or other identifying documents.